Retail Survey, For A Better Retail Experience!

Requirement gathering through online survey platform, can exponentially increase the reach and experience of the retail industries, enabling them prioritize customer needs.

Solving bigger & customer centric problems, in an efficient manner, through Pollmonk. 

Enhancing Customer Experience

Word-for-word interaction with customers is seamless with Pollmonk's survey platform, assisting in engagement & exposure.

In the world of modern shopping era, CX is the most considerable factor for the customer regarding discounts and offers. If the products are well organised, easy to locate, freshness, packaging, seller's knowledge, and checkout process - Mantra to retail business success is nothing but all these parameters measured, optimized and advanced. With an online survey tool, it easy to gather all of this answers at once, and Pollmonk assists in this.

The importance of conducting surveys in the retail sector is increased by the fact that customers switch brands quickly. However, if you are successful in continually gratifying your clients, they develop into the most devoted clients.

Retail Survey is the Way forward!

With product placement, accessibility, pricing and billing, all in one online survey that is paperless, presents reports and gives clarity for action and analysis. 

A Customer Centric Approach!

To be competitive, maintain numerous contemporary retail trends. Businesses will have to stay ahead of the curve and satisfy their customers by being aware of these retail trends and using them to their advantage.

best customer satisfaction in Retail survey


A platform that Enables you with the Valuable Retail Customer Insights.

Pollmonk Retail’s survey technology gathers more information than merely assessing customer satisfaction. With analysis tools with inbuilt NPS and CSAT indicators, You may gauge success from your consumers’ point of view, spot possibilities, and boost efficiency with each survey report.
Reach respondent guests and staff wherever they are with surveys via web links, emails, SMS, WhatsApp, apps, websites, chatbots, and many more.
Turn feedback into actions with our customized digital marketing solutions.

Analytical Features

CSAT(Customer Satisfaction)

NPS (Net Promoter Score) Analysis

Conjoint Analysis

Data Representation Tools